NICE TO MEET YOU – WE ARE TESOMA!

Tesoma is a global specialist and technological leader for curing solutions.
We deliver high quality curing solutions to the textile, garment and apparel decorating industries and are looking for a Customer Service Clerk on our site in Lichtenau, Saxony.

ABOUT THE POSITION

• Reported to: After Sales Service Manager, Tesoma
• The assignment takes place at the company headquarters in Lichtenau near Chemnitz.
• This is a permanent full-time position.
• The start of the contract is by arrangement.

KEY RESPONSIBILITIES

• You will become an important part of our customer service team and ensure a smooth shipping process from A to Z
• You will ensure proper quotations, order confirmations and invoices for spare parts sales and services
• As part of our efficiency initiative, you will calculate prices according to operational specifications and select carriers for land, sea and
  air transportation, taking into account economic and financial aspects
• Ensuring all required documentation is prepared and correct (e.g. international waybills, export declarations, customs documents,
  certificates of origin, …)
• Organizing and preparing customer orders, including business travel orders and other necessary documentation, is also part of your
  duties
• You process (document and settle) warranty claims

REQUIRED SKILLS & CAPABILITIES

• Completed vocational training as a forwarding merchant or comparable training – Expert knowledge in the field of export required
• Fluency in English and German (written and spoken)
• Ability to work in an agile work environment
• Excellent communication skills, willingness to learn and to thrive in a dynamic, fast-growing entrepreneurial environment

WHAT WE OFFER

• A permanent position
• Free refreshments
• Employee discounts
• Flat hierarchies to encourage your skills and knowledge to develop further
• Very good working conditions
• excellent training / development opportunities